Shipping Policy – Gen Z Cloxet
At Gen Z Cloxet, we strive to deliver your favourite fashion and jewellery items quickly, safely, and reliably.
- Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Custom or handmade items may take 5–7 business days to prepare.
- You will receive a confirmation email or WhatsApp message once your order is processed.
- Shipping Time
- Standard Delivery: 3–7 business days.
- Delivery times may vary during holidays, weekends, or high-demand periods.
- Shipping Charges
- Flat delivery charge: Rs 300
- Free shipping may be offered on future promotions.
- Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- You can track your package through the courier service or on our website.
- Shipping Locations
- We currently ship to all over Pakistan.
- Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us immediately at WhatsApp: 0340 1395955 with:
- Name
- Order Number
- Unboxing Video
- Issue in Order
We will work with you to replace or refund the order promptly.
- Important Notes
- Delivery times are estimates and may vary due to external factors.
- Ensure your shipping address is accurate and complete to avoid delays.
- Gen Z Cloxet is not responsible for delays caused by courier services beyond our control.
Shop confidently at Gen Z Cloxet – Your fashion, jewellery, and handmade favourites delivered safely to your doorstep!